GREENSILL CAPITAL - Payment Engine

greensill.com
Project Description

The Greensill Payment Engine is a financial tool addressing the intricate needs of businesses involved in the supply chain ecosystem. Payment Engine serves as the financial backbone, facilitating seamless and secure transactions while providing enhanced visibility and control over the entire payment lifecycle.

Problem Statement

Greensill users have been relying on manual processes, particularly Excel sheets, for managing payments for the past few years. This outdated method poses numerous challenges and inefficiencies, leading to errors, delays, and a lack of real-time insights. The need for a modernized solution to streamline payments is evident.

Role & Responsibilities
  • Understanding the products, user goals and business goals.
  • Created effective design system that enhances the user experience and streamlines the design and development process for organisation.
  • Conducted thorough user research to identify pain points, challenges, and user needs.
  • Designed wireframes and interactive prototypes to visualise the end applications.
  • The redesigned products led to increased user engagement, with users finding it easier to complete tasks and access relevant information.
Design Process
Design Process

Users
  • Product Owners | Payments Team | Business Analysts
Primary user Goal
  • Users want to streamline their payment processes to save time and effort.
  • Users aim to reduce errors in financial transactions and ensure precise and transparency.
  • Users seek a solution that automates repetitive tasks, eliminating the need for manual intervention.
  • Users desire real-time tracking and visibility into the status of payments for better decision-making.
Challenges
  • Designing an interface that is intuitive and user-friendly, ensuring a smooth transition for users from Excel to the automated system.
  • Implementing collaboration features to enhance teamwork and communication among users.
  • Providing customization options to accommodate different workflows and business requirements.
Achievements
  • The Payment Engine Application significantly reduces the time spent on payment processing, leading to increased overall efficiency.
  • Minimized the risk of manual errors, improving the accuracy of financial transactions.
  • Better communication and collaboration among team members.
  • Payment Engine App is scalable, accommodating the growing volume of transactions with ease.

User Flows, Process & User Journey Mapping
Payment Engine
Payment Engine
Payment Engine

Wireframes
Payment Engine

Visual Designs
Payment Engine